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Effectively giving your team on-the-job training

Explain, demonstrate, observe and give quality feedback.

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Our courses are financed through the applying to a bursary system in social security quotas. This is 100% reimbursable training. In other words, it’s free. Find out more from your HR dept.

  • What are the educational goals of the training course? 

    This course of the High Performance Teams category aims to:

    • Provide the keys to on-the-job training for any person regardless of their professional experience, knowledge and skills.
    • Provide guidelines to all the phases of development of a professional so they feel supported and motivated in their learning process thanks to the teaching, practical, observation and feedback techniques.
    • Reflect on the practical implementation of successful approaches towards this skill in our day-to-day work.

    Who is this course intended for?

    It can be taken by any person who wishes to efficiently train a wide range of professionals while they are performing the job itself. It is particularly suitable for those people who manage teams in which professionals cannot leave their post, do not have time for face-to-face training or need to apply on-the-job training to take in concepts, guidelines, techniques, etc. For example, it is suitable for training sales teams, workers in workshops, factories, stores, hospitals, mobile professionals, etc. It is also recommended for anybody who wants to learn about the key factors of on-the-job training, broadening their knowledge in this area or those who wish to make significant progress in their career.

    What professional competences will you develop during the course?

    Effectively training your team while they are on the job requires putting into practice a series of skills and types of behaviour which help those receiving the training to acquire knowledge. 

    In this course you will learn to:

    • Prepare the process.
    • Give brief explanations.
    • Perform controlled demonstrations.
    • Observe and give feedback.

    Who are the experts accompanying you on the training course?

      

    Rafael Alcocer - GURU

    Expert in Human Factors at the European Association for Aviation Psychology and Chief Operating Officer at INGENAV.

    On-the-job training must be given by qualified people in a natural environment and each stage of the process must be adapted to the needs of the student.

    How can you enjoy this content?

    Self-Development Course

    InfoComplete course in multimedia format, which combines theoretical concepts, approved by the most prestigious authors, the most effective techniques and methodologies and interactive resources with a huge pedagogical impact for learning about the skills, its benefits and key behaviour.
    Duration: 2 hous
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  • 1. INTRODUCTION

    • Explanation by Rafael Alcocer on the needs and characteristics of on-the-job training.
    • Raising students’ awareness about why it is important to develop this skill.

     

    2. DEFINITION OF THE SKILL

    • Introduction.
      • Reflect.
      • The 70/20/10 theory.
    • On-the-job training.
      • Groups accustomed to on-the-job training.
      • Benefits of applying on-the-job training.
    • On-the-job training objectives.
      • Areas of action to achieve the objectives.
    • Mistakes and difficulties.
      • Frequent mistakes in leading the training process in the workplace.
      • Types of mistakes the student can make.
    • On-the-job training modalities.
      • Mentoring.
      • Coaching. 
      • Instruction.
    • Phases of the on-the-job training process.
      • Main phases of the process.
    • Successful approaches to on-the-job training.
    • Self-assessment section.
    • Remember that... Summary of key ideas.

     

    3. PREPARING THE PROCESS

    • Introduction to the behaviour.
      • Phases of the on-the-job training process.
    • Common mistakes.
    • Successful approaches.
      • What information must you convey to the student?
    • Key approaches to preparing an OJT training process.
    • Self-assessment section.
    • Remember that... Summary of key ideas.

     

    4. GIVING BRIEF EXPLANATIONS

    • Introduction to the behaviour.
      • Reflect.
      • When are explanations needed?
    • Types of explanations.
      • Advantages and disadvantages of different types of explanations.
    • ‘One point lessons’ as a training tool.
      • Process for creating emails, presentations and signage.
      • Recommendations for each stage of a face-to-face OPL.
    • Keys to explanations.
    • Self-assessment section.
    • Remember that... Summary of key ideas.



    5. PERFORMING CONTROLLED DEMONSTRATIONS

    • Introduction to the behaviour.
      • Reflect.
    • Performing demonstrations.
      • Keys to performing personal demonstrations.
      • Keys to performing personal demonstrations.
      • Keys to performing the ‘talk through’.
    • Key approaches to performing controlled demonstrations successfully.
    • Self-assessment section.
    • Remember that... Summary of key ideas.

     

    6. OBSERVING AND GIVING FEEDBACK

    • Introduction to the behaviour.
    • Performing on-the-job observations.
      • Real-life situations.
      • Guidelines for on-the-job observations.
      • Simulated situations.
    • Correcting mistakes and giving feedback.
      • Characteristics.
      • Feedback meeting structure.
    • Key factors to creating a good observation check-list.
    • Self-assessment section.
    • Remember that... Summary of key ideas.

     

    7. PERFORMING FOLLOW-UP

    • Reflect.
    • Monitor.
      • Types of skills.
    • Mistakes and difficulties in the follow-up phase.
    • Key factors to ensure successful follow-up.
    • Self-assessment section.
    • Remember that... Summary of key ideas.

     

    8. CONCLUSIONS

    • The 10 Commandments of Good Work Practice.
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