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Managing the imperfect to diagnose your company

Discover and transform your company's imperfections into something positive to gain competitiveness.

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Our courses are financed through the applying to a bursary system in social security quotas. This is 100% reimbursable training. In other words, it’s free. Find out more from your HR dept.

  • What are the educational goals of the training course?

    This course of the Top Management category aims to:

    • Provide keys for identifying resolvable and unresolvable imperfections in each of the six most important areas that have an effect on the company to determine what measures should be taken to improve results.
    • Reflect on the practical application of the behaviour related to success regarding the skill in daily life.

    Who is this course intended for?

    This course can be taken by any professional who wants to learn about the model developed by Javier Fernández Aguado to distinguish resolvable and unresolvable imperfection and to classify them according to the area in which they belong (structure, customers, communication-information, one’s self, people).

    What professional competences will you develop during the course?

    Carrying out a good diagnosis of the imperfections that may appear in the company means that you have to have a set of skills to allow you to objectively analyse information, report on the diagnosis and the treatment to be applied.
    In this course you will learn to:

    • Show attitudes for good governance.
    • Diagnose imperfections according to the criteria and areas of the model.
    • Report on the diagnosis and the correct therapies.
    • Acting without blaming.

    Who are the experts accompanying you on the training course?

    Javier Fernández Aguado - GURU

    President of Grupo MindValue and Academic Manager of B-Talent. Thinker and speaker, he is considered one of the greatest contemporary experts in the Government of private individuals and organisations. He is a Senior Management coach, a member of Top Ten Management Spain and Top Ten Speakers Spain.

    "Carrying out a good diagnosis without anything more would not be that interesting. You need to conduct a good analysis to find the right therapies to improve your organisation.”

    How can you enjoy this content?

    Self-Development Course

    Info: Complete course in multimedia format, which combines theoretical concepts, approved by the most prestigious authors, the most effective techniques and methodologies and interactive resources with a huge pedagogical impact for learning about the skills, its benefits and key behaviour.
    Duration: 6 hours
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  • 1. INTRODUCTION

    • Javier Fernández Aguado explains imperfection management.
    • Making students aware of the reasons why it is important to develop this skill.

     

    2. DEFINITION OF THE SKILL

    • Introduction.
      • Companies that have applied the model.
    • Advantages of the model.
    • Area of the model.
      • Environment.
      • Structure.
      • Customers.
      • Communication-Information.
        • Areas for improvement in corporate communications.
      • One’s self.
    • Behaviour for applying the “Imperfections Management” model.
    • Self-evaluation of knowledge.
    • Remember that... Summary of key ideas.

     

    3. SHOWING A GOOD GOVERNANCE ATTITUDE

    • Introduction to the skill.
      • The behaviours of imperfection management.
    • Advantages of showing a good governance attitude.
    • Showing a positive attitude in different areas of the model.
    • Leverage attitudes: good governance.
    • Self-evaluation of knowledge.
    • Remember that... Summary of key ideas.

     

    4. DIAGNOSE IMPERFECTIONS ACCORDING TO THE CRITERIA AND AREAS OF THE MODEL

    • Introduction to the skill.
    • Benefits of objective diagnosis.
    • Keys for conducting a good diagnosis.
      • Defending people.
      • Learning.
      • Having external advisors.
      • Anticipating change.
      • Accepting alternatives.
      • Accepting other opinions.
      • Problem orientation.
      • Not “filing”people.
      • Not manipulating people.
      • Improving manager behaviour.
      • Winning over subordinates.
    • Self-evaluation of knowledge.
    • Analysis and diagnosis process.
    • Self-evaluation of knowledge.
    • Remember that... Summary of key ideas.

     

    5. REPORT ON THE DIAGNOSIS AND THERAPIES

    • Introduction to the skill.
    • Common communications errors.
    • Advantages of communicating well.
    • Communication leverage.
      • Treatment.
      • Feedback.
      • Commitment.
    • Skill self-evaluation.
    • Key skills for committing.
    • Self-evaluation of knowledge.
    • Remember that... Summary of key ideas.

     

    6. ACTING WITHOUT BLAMING

    • Introduction to the skill.
    • Advantages.
    • Reasons for blaming.
    • Collaborators.
      • Most common complaints from collaborators.
    • Personal limitations.
      • Accepting your own errors.
      • Showing personal balance.
      • Motivating collaborators.
    • Skill self-evaluation.
    • Key behaviours for motivating collaborators.
    • Self-evaluation of knowledge.
    • Remember that... Summary of key ideas.

     

    7. CONCLUSIONS

    • Decalogue of good practices.

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